Are my loyalty points from before the change in Modell's ownership still valid?Updated 12 days ago
Please be advised that Modell’s Sporting Goods underwent a corporate restructuring in 2023. The brand was subsequently acquired by an outside organization and relaunched in 2025 as an online-only retailer.</p><p>As a result of this change in ownership and legal entity, <strong><em>gift cards, merchandise credits, loyalty points, and discount codes</em></strong> issued prior to 2025 are no longer valid and cannot be honored. The current Modell’s organization does not have access to the records, liabilities, or financial obligations of the former company. This includes any remaining balance information.</p><p>We recognize that this may be disappointing, and we extend our sincere apologies for any inconvenience this may cause. Our team remains committed to delivering a high-quality online shopping experience that reflects the trusted values of the Modell’s brand, while embracing the future with a dedication to exceptional service and customer satisfaction.</p><p>Should you have any further questions about this transition, we encourage you to reach out to our customer support team via our <a href="https://modells.gorgias.help/en-US/contact" target="_blank" rel="noopener noreferrer"><strong>Contact Form</strong></a>, using <em>"Change in Company Ownership"</em> as the subject. We are here to assist you and ensure your experience with the new Modell’s Sporting Goods meets your expectations.</p>